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The product

See the system that runs your front desk.

Every call answered, every booking in one calendar, every lead chased, every number measured. Here's each part, and how they work as one.

Answers the phone

It picks up every call, day or night.

A real, natural voice answers on the first ring, understands the caller, and answers from your own packages, hours, and policies. When it doesn't know, it takes a message. It never invents.

After hours, weekends, holidays, and the calls staff can't reach
Grounded in your knowledge base, never a made-up answer
Books the party and saves the caller, hands off to a human when asked
Family Entertainment · Joyland0:38
Do you have a room Saturday for a 7-year-old's birthday? About 12 kids.
We do. The Jungle Room seats 20 and it's open Saturday at 2. Want me to hold it?
Pulled from your Packages & Hours
Yes please, that's perfect.
Booking createdJungle Room · Sat 2:00pm · contact saved
Bookings

One calendar. Physically can't double-book.

Every party sits on one resource calendar, by room and time. Two callers can't land in the same room because the database itself refuses it, not because the AI remembered to check.

Every room and time in one view, all statuses at a glance
Create, edit, cancel, and confirm by hand or by call
Out-of-hours and double bookings are impossible by design
Bookings · this week
Mon
Jungle · Reyes
Lanes · Kim
open
Tue
open
Space16 · Lo
open
Wed
Castle · Pratt
Jungle · Diaz
open
Thu
Lanes · Webb
open
Space16 · Roy
Fri
Jungle · Park
open
Castle · Ford
Two callers, one slot? The second is offered the next open time.
Contacts (CRM)

A customer list that fills itself.

Every caller becomes a contact, matched by phone number, with their whole history attached: calls, texts, bookings, and leads. No forms, no typing. The list builds itself while you run the floor.

One contact per person, deduped by phone
Full timeline: every call, booking, and message
Search, notes, and tags, ready to work from
Contacts · 1,284
SRSarah ReyesBooked+1 (512) 555 · 3 visits
MKMike KimLeadafter-hours · new
JLJenna LopezRepeat+1 (512) 555 · 6 visits
DWDana WhiteCalledreschedule · today
RSRavi ShahLeadcorporate · quoted
Pipeline

Every lead, chased to booked.

Party inquiries move through clear stages, from first call to confirmed. Nothing goes cold: Lumio drafts the follow-up from the real conversation and waits for your okay to send.

New inquiry, quoted, booked, visited, at a glance
Drag to move, or let bookings move it automatically
Approve-first follow-ups, written from the actual call
Pipeline · 12 open
New inquiry
Tom P.
Party of 20
Ravi S.
Corporate
Quoted
Dana W.
$640 · sent
Booked
Sarah R.
Confirmed
Jenna L.
Sat 11am
Visited
Park B.
Re-book?
Analytics

Know exactly what's working.

Answered versus missed, booking conversion, revenue captured, and the real cost per call, measured to the cent. Three numbers that are true, not six where half are guesses.

Calls answered, after-hours captures, conversion
Revenue captured and cost per call, measured
Trends over time, one idea per chart
Analytics · last 30 days
Bookings by week
Call → booking
100%
answered
$18.2k
captured
$0.26
per call
Safe by design

Built so it physically can't go wrong.

The rules that matter aren't left to the AI to remember. They live in the database, enforced on every request.

Never double-books

Two parties can't land in one room. The database refuses it, so it can't happen even under a rush.

Never invents an answer

Every reply is grounded in your own information. When it doesn't know, it takes a message instead of guessing.

Your data stays yours

Every venue's data is sealed from every other, enforced at the database on every request. Not a policy, a wall.

See it run on your own numbers.

Live in a day, on the phone number you already have. No rip-and-replace.